Registrar
Builds relationships with potential adventurers beginning at the first phone call and extending through the departure of those guests
Category: Member of the Administration Team; Reports to Administrative Director
Time: Year-round, full-time
Salary: Must raise full support or serve full-time as a volunteer
Rationale: Provide a hospitable environment within both the registration and camp experience
General Description
The Registrar is the first point of contact for campers, families, and retreat groups and is also instrumental in helping our staff create a hospitable environment for our guests. The Registrar builds relationships with potential adventurers beginning at the first phone call and extending through the departure of those guests. The feedback that this individual helps gather is instrumental in Bighorn re-creating and improving upon the exceptional experiences for our guests. It is Bighorn’s desire to foster an environment where the staff can develop their professional skills as well as grow personally in their relationship with the Lord. The Registrar will work closely with the Administrative Director to oversee registration of summer camps, retreats, and other miscellaneous events.
Registration Responsibilities
- Answer phones, address questions, and direct concerns accordingly
- Manage program registration for summer camps, retreats, and other events in CampBrain
- Distribute proposals, contracts, confirmations, invoices, packing lists, and other information to clients
- Facilitate check-in for incoming groups, process payments and paperwork
- Update the Registration Procedures Manual and regularly track group registration progress
- Manage Bighorn’s Google Calendars and communicate necessary information to staff for welcomingand hosting incoming groups, this includes rosters, medical information, dietary restrictions, etc.
- Communicate registration website updates with Bighorn’s Communications Coordinator
- Assist in coordinating thank you letters to, and gather feedback from, guests and participants
- Assist running camp store, when needed
Minimum Qualifications & Skills
- Integrity
- Flexible, Willing to learn
- Organized
- Detail Oriented
- Phone & Email Etiquette
- Office 365 (basic knowledge)
- Google Drive (basic knowledge)
- Computer experience
Preferred Qualifications & Skills
- Prior experience with CampBrain
- 1-3 years experience in Camping Ministry
- 1-3 years office experience
- Prior experience driving a 15 passenger van
General Responsibilities
As a member of the Bighorn community you will be expected to:
- Engage in regular times of Scripture reading and prayer
- Participate in weekly staff meetings, devos, ongoing trainings, and occasional retreats
- Invest in relationships with the staff, campers, students, and interns
- Maintain a clean professional appearance when on site at Camp Bighorn
- Participate in Turnaround, dishes, kitchen help, retreat hosting, and programming
- Drive a 15-passenger van for programmed events, as needed
- Support Raise the required salary by seeking out churches, organizations, and individuals willing to partner with you in ministry
- Assist Branch Directors with other projects as needed
- Submit to the leadership of the Executive and Administrative Directors
Once redirected to our Contact page, please select 'Jobs' under the 'Reason For Contact' drop down menu and a staff member will reach out to share this application.